Top Companies Using Zendesk: A Comprehensive List for 2024

Top Companies Using Zendesk A Comprehensive List for 2024

Are you curious about the top companies that have adopted Zendesk to supercharge their customer support and streamline their operations? Well, you’ve landed in the right place! In 2024, Zendesk will continue to be the go-to platform for businesses aiming to provide exceptional customer service and seamlessly manage customer interactions.

 

Let me make it more straightforward for you. Get ready to learn. Our blog post will provide clear and concise information on the topic. On a journey through various aspects of Zendesk, reveal the names of some remarkable Companies Using Zendesk to revolutionize how they connect with their customers.

 

These companies, from tech giants to emerging startups, are paving the way for exceptional customer experiences.

Let’s dive right in and explore how these industry leaders are harnessing Zendesk.

How Many Companies Are Using Zendesk?

As of 2024, more than 173,426 companies use Zendesk. These companies are mainly based in the United States. They work in the Computer Software industry.

 

Zendesk is commonly adopted by companies with 10 to 50 employees and annual revenues between 1 million and 10 million dollars. Our dataset on Zendesk usage spans over 9 years and 1 month.

The Zendesk Journey: From Startups to Fortune 500 Giants

Zendesk, a powerful customer service and engagement platform, has been a game-changer for companies of all sizes. Here’s a curated list of companies across different industries that have chosen Zendesk to elevate their customer support game and enhance their overall customer experience.

 

Here the top 10 companies using Zendesk:

Now, let’s explore these companies in detail:

 

In the US, some of the top Zendesk users comprise the following companies:

Uber

Uber relies on Zendesk to handle millions of customer queries daily. Its robust ticketing system ensures that both riders and drivers receive timely support. With AI-driven insights and automation, Zendesk helps Uber optimize its operations while maintaining high customer satisfaction.

Shopify
Shopify uses Zendesk to support its vast network of merchants worldwide. The platform helps Shopify manage customer inquiries, offer 24/7 assistance, and streamline issue resolution. Zendesk’s integration with Shopify’s tools enables personalized interactions, driving merchant satisfaction.
Airbnb

Airbnb leverages Zendesk to ensure seamless communication between hosts and guests. With ticketing and live chat capabilities, Zendesk helps Airbnb address concerns quickly, enhancing user trust. The platform also aids in managing community standards and safety-related inquiries.

shell

Shell uses Zendesk to streamline its global customer support for B2B and B2C operations. The platform helps manage inquiries related to energy solutions and services. Zendesk’s analytics tools enable Shell to improve customer engagement and optimize service delivery.

Hitachi-Johnson Control Air Conditioning
Hitachi-Johnson Controls Air Conditioning employs Zendesk to manage customer and partner interactions. The CRM efficiently resolves service requests, warranty claims, and technical support. Zendesk’s automation tools enhance operational efficiency and customer satisfaction.
Toyota Motor Sales

Toyota Motor Sales utilizes Zendesk to provide exceptional customer service across its global network. From handling vehicle inquiries to addressing post-sale support, Zendesk’s tools help Toyota maintain its reputation for quality and reliability.

Tesla

Tesla integrates Zendesk into its customer service ecosystem to efficiently handle product inquiries, support requests, and technical issues. The platform’s scalability supports Tesla’s expanding global operations, ensuring timely and personalized customer responses.

Compass

Compass leverages Zendesk to enhance communication with real estate agents and clients. The platform’s ticketing system and AI capabilities enable Compass to address support queries, optimize workflows, and improve client satisfaction.

Solar Coca-Cola

Solar Coca-Cola uses Zendesk to manage distributor and customer relationships across South America. Zendesk’s multi-channel support system ensures timely resolution of inquiries and feedback, helping Solar Coca-Cola maintain its strong market presence.

Unity

Unity relies on Zendesk to provide technical assistance and product guidance to its developer community. The platform’s self-service capabilities, ticketing, and analytics allow Unity to deliver exceptional support to its users worldwide.

How to Connect Companies that Use Zendesk?

Zendesk powers customer service for many of the world’s leading enterprises, making it a vital tool for businesses focused on delivering exceptional customer experiences. With its widespread adoption across industries, connecting with Zendesk users offers a significant opportunity to expand your network and engage with decision-makers in top companies.

 

Are you a service provider, consultant, marketer, or business owner aiming to target businesses using Zendesk? Whether you offer products, integrations, or services complementing Zendesk’s capabilities, reaching out to these users can fuel your business growth and open new doors for collaboration.

 

While you can gather contact details of decision-makers in Zendesk-using companies through websites, LinkedIn, or business directories, these methods can be time-intensive. They may only sometimes yield accurate or up-to-date results.

 

Consider obtaining a B2B email list from a trusted B2B data provider like DataCaptive for a faster and more dependable solution. With over 1,434,242 verified contacts of Zendesk users worldwide, the platform ensures you receive accurate opt-in data. It also offers customizable segmentation options, allowing you to refine your list by industry, company size, location, revenue, and more.

 

Ready to connect with Zendesk users and supercharge your outreach efforts?

Visit www.datacaptive.com to access a reliable and verified list of Zendesk users today!

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Why Choose DataCaptive for Zendesk Data?

Get Zededesk Customers List from DataCaptive

DataCaptive is a trusted provider of B2B data solutions, delivering accurate and reliable data to help you stay ahead of the competition. With our targeted Zendesk customer lists, you can connect with the most relevant prospects who are most likely to convert into paying customers.

 

Our Zendesk customer database is one of the most extensive in the industry, sourced from trusted and official channels. We use strict verification and re-verification processes to ensure your data is always current and accurate.

 

Here’s why DataCaptive is the ideal choice: 

  • Tailored Customization: Lists customized to your specific needs
  • Up-to-date Contact Details: Continuously updated for maximum relevance
  • High Accuracy: 95% data accuracy rate
  • Guaranteed Deliverability: 85% guaranteed email deliverability
  • Regulatory Compliance: Fully compliant with GDPR, CAN-SPAM, and other key regulations
  • Opt-in Data: 100% opt-in data for better engagement
  • CRM Compatibility: Seamless integration with your existing systems
  • Affordable Pricing: Pay only for the customizations you require

Partner with DataCaptive today and watch your ROI and business growth soar with our high-quality Zendesk data!

Free Sample List of Companies Using Zendesk

Here’s a free sample list of Zendesk customers to offer you a glimpse into DataCaptive’s data quality and accuracy. Obtain the free demo and assess the data’s relevancy and reliability firsthand. Experience the DataCaptive difference today and fully purchase to transform your marketing efforts.

Free Sample List of Companies Using Zendesk
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Conclusion

Zendesk’s impact on these top companies is undeniable. With their dedicated teams and cutting-edge customer support tools, they are setting the bar high for exceptional customer experiences. As we look forward to what 2024 has in store, it’s clear that Zendesk will continue to be an essential component of their customer engagement strategies.

 

If you want to contact these companies or learn more about their Zendesk success stories, don’t hesitate to contact the persons listed above. They are the gateway to exploring how Zendesk can transform your customer support operations.

 

As always, DataCaptive informs you about business and customer engagement’s latest trends and success stories. Stay tuned for more valuable insights and inspiring stories!

FAQs

Zendesk is a software development company based in San Francisco, CA. It is known for its customer service software and sales CRM. With over 200,000 customers, Zendesk provides award-winning customer service solutions that help businesses make their customers happy through various channels such as text, mobile, phone, email, live chat, and social media.
Zendesk has many products and features. To help businesses improve their customer experience and streamline customer support processes.
Yes, Zendesk User Groups are regular events led by users for users. These events allow users to connect, learn, and share their experiences with Zendesk. Join a user group to network and connect with similar individuals. Other Zendesk users and gain insights into best practices and software-using tips.
The search results need specific information about using Zendesk to build successful apps. Zendesk primarily focuses on customer service software and sales CRM solutions. For more information on using Zendesk for app development, it is advisable to refer to other reliable sources or conduct a separate search.
As of 2024, more than 173,426 companies use Zendesk. These companies are predominantly located in the United States and operate within the Computer Software industry. Zendesk is commonly adopted by companies with 10 to 50 employees and annual revenues between 1 million and 10 million dollars.
Some of Zendesk’s biggest customers include Airbnb, Shopify, and Zoom, all of which use Zendesk for customer support. Square and LendingClub rely on Zendesk’s platform to manage client inquiries and support operations, handling large volumes of customer interactions.
Large companies using Zendesk include Uber, Netflix, and T-Mobile, leveraging the platform to streamline customer service. Sony and Slack also use Zendesk to manage customer queries at scale. These enterprises benefit from Zendesk’s automation and efficiency features.
Popular websites using Zendesk include Airbnb, Shopify, and GitHub, which rely on its tools for customer support. LendingClub and Lush Cosmetics also use Zendesk to manage customer inquiries. Zendesk helps these businesses provide efficient customer service on their platforms.
Zendesk is a mega player in customer service software, competing primarily with Kustomer, Freshdesk, Intercom, and Gorgias.
Some of the top Zendesk alternatives include Desku, Gorgias, Jetdocs, Zoho Desk, Freshdesk, Help Scout, Intercom, Hubspot Service Hub, Re: amaze, and Gladly. Each offers a range of features and pricing plans to suit different business needs.
DataCaptive updates its Zendesk users list every 45 days to ensure the data remains accurate and relevant.
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