Sales can be described as war in disguise. A salesman might be able to tell a hundred stories & how he survived through bloodbaths to achieve victory, which in sales terms means completing the target. This is one of the reasons why many concepts of war can be applied to the art of sales, which includes knowing the enemy. Knowing the enemy means winning half the battle which is as same in sales. A salesman’s time is valuable. It shouldn’t be wasted upon the prospects that are never going to buy product/service from him. The marketing gurus of organizations should act as war strategists to provide leads to the salespeople which are worthy enough to target. This is where the importance of modern concept of account based marketing (ABM) comes into play. With the help of ABM marketers can build ideal customer profiles, which can help turn prospects to ideal customers. But for this a lot of suitable information is needed. This is where the influence of Technographics in modern marketing comes into picture.
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Meta description – Prospecting in today’s business world goes beyond blind fishing in uncharted waters. Learn how Technographics are redesigning the way we marketers prospect
What is the deal with Technographics?
Multiple data sets come into play that go into building an ideal customer profile to aid the sales & marketing activities throughout the customer journey. These include demographics which is data related to people, such as name, work title, etc. & firmographics which is data related to companies, such as company size, revenue, etc. But Technographics is the one which provides a clearer picture of the customer environment. It can give information regarding the kind of software installed by customer, when it was purchased, where it’s being used & how long it’s been in use. All these information are crucial in developing highly targeted customer messaging. For example, “Company A” & “Company B” both have identified small & medium manufacturers as target market for their SaaS offering. On basis of account histories both companies see high likelihood that the prospects in the market will want what they are selling. Both companies have same demographical data & firmographic data but “Company B” also has technographic data which reveals exactly what EPR technology the prospects are currently using, approximately how long they have used it and when they last upgraded. It’s clear that who will win the business, right.Technographics & Empathy
Technographics tells a lot more than just about prospects working with which product or competitor. The tech stack of every company will be different. By noticing that you will be able to identify what they are willing to spend money on, their experience in tech, and several other factors unrelated to technology itself. Technographics can also have great deal of effect on the empathy of your salespeople. Salespeople worldwide are done with them being referred as con-men who try to sell customers things that they do not need for making money. Empathy has always been at the heart of understanding & creating real connections with others. More than just information is needed to empathize with prospects while moving forward along with assessing the sales opportunity at hand. Technographic data enables you to place yourself in the prospect’s shoes & create that shared emotional experience in an authentic way.Influence of Technographics in Sales & Marketing
Your marketing’s competitive sweet spot is where firmographics & demographics intersect with technographics which helps in the identification of best-selling opportunities. To your prospects it means that you are no longer pushing hit or miss messages at them but proactive, result-oriented messages & solutions in response to your understanding of their real needs. Technographics totally changes the game in prospect identification which finally results in the churning to customers. If you are still not impressed by our pitch, we have jotted down a few ways Technographic data will change your way of business.-
Better Targeted Marketing Segments
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Better B2B Sales prospecting
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Communicating with a position of strength
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Conquering new markets
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Better Customer retention