Subscribe to Our Newsletter
Stay updated with the latest tips and strategies. Get additional discounts and alerts on offers.
Are you curious about the top companies that use Zendesk to supercharge their customer support services and streamline their operations? You’re in the right place! In 2025, Zendesk will continue to be the go-to platform for businesses aiming to manage customer interactions seamlessly.
Our blog aims to throw light on some of the top-notch companies using Zendesk to reveal how they have revolutionized their functions. So, let’s dive right in and explore how these industry leaders, ranging from tech giants to emerging startups, are harnessing Zendesk.
As of 2025, more than 160,000 companies use Zendesk. Most of these companies are based in the United States. Likewise, most organizations using Zendesk earn revenue between $1 million and $10 million and most such companies belong to the technology sector.
Zendesk, a powerful customer service and engagement platform, has been a game-changer for companies of all sizes. Here’s a curated list of the top 10 companies across industries that have chosen Zendesk to elevate their customer support game and enhance their overall customer experience.
Now that we have a valid list of Zendesk users, let’s explore these companies in detail:
Uber relies on Zendesk to handle millions of customer queries daily. Its robust ticketing system ensures that both riders and drivers receive timely support. With AI-driven insights and automation, Zendesk helps Uber optimize its operations while maintaining customer satisfaction.
Shopify uses Zendesk to support its vast network of merchants worldwide. The platform helps Shopify manage customer inquiries, offer 24/7 assistance, and streamline resolution of issues. Zendesk’s seamless integration with Shopify’s tools enables effortless personalized interactions, resulting in merchant satisfaction.
Maximus leverages Zendesk to ensure seamless communication with its consumers. Zendesk helps Maximus address concerns related to healthcare, student loans, and other government facilities quickly, enhancing user trust.
Shell uses Zendesk to streamline its global customer support for B2B and B2C operations. The platform helps manage inquiries related to energy solutions and services. Zendesk’s analytics tools enable Shell to improve customer engagement and optimize service delivery.
Vorwerk employs Zendesk to improve customer interactions. The kitchen and home appliances retailer uses Zendesk’s CRM features to manage customer data and sales support. Zendesk’s automation tools enhance operational efficiency and customer satisfaction.
Berlin-based consumer electronics rental company Grover utilizes Zendesk to provide exceptional customer service across its network in Europe. From handling inquiries to addressing post-sale support, Zendesk’s tools help Grover maintain its quality and reliability.
Data storage solutions provider Pure Storage integrates Zendesk into its customer service system to address product inquiries, support requests, and technical issues effectively. The platform’s scalability supports the company’s global operations.
Used-car retailer Carvana uses Zendesk to improve communication with its clients. The platform enables Carvana to address queries, optimize workflows, and improve customer satisfaction.
Fiskars Group the Finnish manufacturer of scissors, gardening tools, and kitchenware, uses Zendesk to manage distributor and customer relationships across Finland and the world. Zendesk’s multi-channel support system ensures timely resolution of inquiries and proper feedback, helping the company maintain its strong market presence.
Argos relies on Zendesk to provide seamless sales support and ensure effective customer relationship management. The platform allows Argos to deliver excellence to its users worldwide.
Zendesk powers customer service for many of the world’s leading enterprises, making it a vital tool for businesses focused on delivering exceptional customer experiences. Connecting with Zendesk users offers a significant opportunity to expand your network and engage with decision-makers in top companies.
Are you a service provider, consultant, marketer, or business owner aiming to target businesses using this platform? While you can gather contact details of decision-makers in Zendesk-using companies through websites, LinkedIn, or business directories, these methods can be time-intensive or may lead to inaccurate data.
Obtaining a B2B email list from a trusted data provider such as DataCaptive is the best bet! With over 112,000 verified contacts of Zendesk users worldwide, DataCaptive ensures you receive accurate opt-in data.
Ready to connect with Zendesk users and supercharge your outreach efforts? Visit www.datacaptive.com to access a reliable and verified list of Zendesk users today!
Boost your outreach with a verified and customized list of Zendesk-using contacts.
DataCaptive is a trusted provider of B2B data solutions, delivering accurate and reliable data to help you stay ahead of the competition. With our targeted Zendesk customer lists, you can connect with the prospects most likely to become your customers.
Here’s why DataCaptive is the ideal choice:
Partner with DataCaptive today. Watch your ROI soar with our high-quality Zendesk data!
Here’s a free sample list of Zendesk customers to offer you a glimpse into DataCaptive’s data quality and accuracy. Get a free sample list and assess the authenticity of our data. Experience the DataCaptive difference today and transform your marketing efforts.
Experience the power of verified contacts!
Zendesk’s impact is undeniable. With their dedicated teams and cutting-edge customer support tools, they are setting the bar high for exceptional customer experiences. As we look forward to what 2025 has in store for us, it’s clear that Zendesk will continue to be an essential component of the customer engagement strategies of numerous companies across the globe.
If you want to contact these companies or learn more about their Zendesk success stories, don’t hesitate to contact us. Explore how Zendesk can transform your customer support operations.
DataCaptive offers the latest information on businesses and their sales and customer engagement strategies. Stay tuned for more valuable insights and inspiring stories!
Zendesk is a software as a service (SaaS) company based in San Francisco, CA. It is known for its customer service software and sales CRM. Zendesk provides award-winning customer service solutions that help businesses reach out to their customers via text, mobile, phone, email, live chat, and social media.
Zendesk has many products and features associated with CRM and sales support. This helps businesses improve their customer experience and streamline their customer support processes.
Yes, Zendesk User Groups are led by users for users. These events/groups allow users to connect, learn, and share their experiences with other Zendesk users.
Zendesk primarily focuses on customer service and sales support solutions. For more information on using Zendesk for app development, please refer to the official website of Zendesk.
As of 2025, more than 160,000 companies use Zendesk. These companies that use Zendesk chat and other features are predominantly located in the United States.
Some of Zendesk’s biggest customers include Uber, Shopify, and Shell, all of which use Zendesk for customer support.
Popular websites and online retail platforms using Zendesk include Airbnb, Shopify, and Carvana.
Zendesk is a mega player in the CRM market. Its major competitors are Freshdesk, Intercom, and Zoho Desk.
Some of the top alternatives to Zendesk are Zoho Desk, Freshdesk Omni, and Salesforce Service Cloud.
DataCaptive updates its Zendesk user list every 45 days to ensure the data remains accurate and relevant.
While Zendesk and Zoho are both geared toward effective customer relationship management, both have distinct features and coverage in terms of user interface, set-up time, and knowledge base. However, anybody who uses Zendesk will also find Zoho useful.
Get a Sample Email List
Show Some Love!
Subscribe to Our Newsletter
Stay updated with the latest tips and strategies. Get additional discounts and alerts on offers.
Related Articles
Subscribe to Newsletter
Stay up to date with the latest marketing, sales, and service tips and news.
