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Have you ever wondered why people still question the potential of Email Marketing? There has been more than enough proof with the progress of time that Email Marketing is here to stay and is ever-evolving. With Marketing Automation gaining ground, emails have become the most sought-after digital marketing tactic.
Imagine how it would be to be stuck with post-mail marketing. Every single day would be a challenge for a Marketer, as small customizations in marketing flyers would mean extra expenditure and any change in marketing trends would mean starting all over each time. As cumbersome as it seems, marketers would have carried on with postal marketing had it not been for the emergence of the internet at first and then Emails as a form of communication. With the advent of Hotmail in 1996, people were now free to communicate with anyone, anytime across the globe and what’s more this email service could be accessed with an internet connection from any computer. Emails thus emerged as a cost-effective and fast-medium not only for communication but also for marketing. From then on, Marketers have learned to customize emails based on new trends and techniques for better marketing and to achieve their goals.
Being acquainted with the happenings in the current market is an essential attribute of a B2B marketer. Every aspect of email marketing from content to automation is evolving, and it is important to track these changes and relevantly innovate marketing tactics and campaign design. Let’s now examine 7 major email marketing trends that can be utilized to revolutionize business progress:
“53% of emails are opened on mobile devices.” – Campaign Monitor
With these statistics, there’s an added emphasis to the role of mobile responsiveness in the success of email marketing. But email design isn’t restricted to mobile optimization alone, email design plays a pivotal role in pushing email marketing forward on webmail as well as desktop platforms. Designing robust emails that are responsive to different screen types and platforms can fairly increase the chances of accomplishing the goals with which the emails have been sent and can also aid marketers in collecting customer specific data in the process.
Emails are primarily, a medium of communication between individuals. So when we utilize emails as a form of marketing, it is important to keep in mind that emails should be created so as to promote interactions with prospects and customers. With over 205 billion emails being sent each day, interactive email content could open a plethora of opportunities for marketers to increase their lead volume, expand their market reach and qualify leads effectively.
For making your email campaigns more interactive following are some tools that you could incorporate:
With marketing automation and its immense applications facilitating marketers to create more effective campaigns, email marketing definitely needs to be a part of this revolution in order to maintain its position as the preferred medium of business communication. Although most people are of the view that email automation takes away the personalization advantage from emails. But statistics suggest that Automated Emails get 119% higher click rates as compared to broadcast emails (Epsilon). The crux of the matter is that email automation needs to be implemented so that emails stay in line with other marketing mediums in terms of acquiring leads and achieving sales.
Advancements in technology such as Artificial Intelligence, Internet of things etc, have added to anticipation among most entrepreneurs and marketers for more sophisticated marketing and better results. Although these technologies come at a high price presently but when they will be made more affordable their application and advantages will be overwhelming for existing marketing methods such as email marketing, social media marketing etc.
With the recent springing up of cloud solution providers everywhere, data storage has become more of a commodity. Although now it is fairly easy to launch a new server anywhere globally, yet what remains the most cumbersome task is to analyze the customer data and narrow down to actionable insights from this data collected during various interactions at different stages across the customer’s journey.
Thus Big data analysis will predominantly contribute to better email marketing campaigns and what’s even better is emails can be personalized to a better extent due to the invaluable insights acquired from the voluminous customer data.
It’s hard to ignore statistics that emphasize the indispensability of visual content especially videos. For instance, A study shows that 51% of marketing professionals find videos as the best medium for boosting their ROI. Businesses are all about winning ROI, so videos coupled with emails would be the ultimate formula for success from any marketer’s point of view.
Although the integration of videos in emails is still a tactic that needs to be implemented on a larger scale yet the marketing community seems to be warming up to it due to its immense potential in various activities such as promoting an app, visualizing product features, highlighting service advantages, etc. Animated gifs are being currently implemented in emails and are doing fairly well to boost engagement. Having said that videos have an incomparable potential not only to make emails more attractive but also to nurture, convert and retain customers better.
With billions of people using social media for business, networking, shopping, and much more, it’s a widely accepted truth that social media marketing can help boost engagement. Just like a dash of lime can add to the flavor of chicken, similar is the effect of incorporating social media buttons or feeds in your emails. Social media buttons in emails can promote instant responses from emails and thus aid in better engagement. Moreover, social media integrated with emails can add a personal touch to your campaigns as people may recommend your brand or share your product videos on social media.
Another tactic would be to embed social media feeds from sites such as Twitter, Instagram, etc. These feeds help in capturing the email recipient’s interest by providing quick insights into what’s trending in the social media world. This email marketing trend is being adopted by many marketers to not only interconnect the two mediums of marketing but also to gain twice the benefits from the combination.
Among the most important tactics adopted for better email marketing list segmentation and mobile optimization score the highest. Email List Segmentation not only helps marketer identify their target prospects but also help in tracking their journey across the sales cycle. Hence it is one of the best practices to promote efficient Email Marketing.
With so much going on in the ever-evolving B2B Marketplace, the email trends we have discussed are just the tip of the iceberg. The future holds a lot more advancements in the field of marketing especially email marketing. Let’s have a quick glance at the future email marketing trends.
“By 2020, AI bots will power 85% of customer service interactions”– Gartner
“ 20% of business content will be contributed by AI, by 2018” – Gartner
AI Chatbots will aid in personalization of emails based on chat sessions, thereby simplifying automated email interactions such as abandonment of cart emails, subscription confirmation emails, personalized offer alerts, etc.
With people becoming increasingly tech-savvy in the years to come, the attention span of people is bound to shrink thus sending emails with short, to-the-point content would be optimal to boost engagement in the future.
Previously, eye-tracking has been used to test website efficiency but with emails, eye tracking can be used to map customer behavior in a more focused manner.
Based on various real-time variables such as geographic location, time, stock levels, social media product trends, etc. contextual emails will be created and sent. This advancement in email marketing will be a major step towards better personalization of emails.
In the years to come, the integration of AI and machine learning for generating lead scores will be an expected advancement in the field of marketing. For email marketing, this will mean better-designed campaigns that can target leads based on predictive intelligence-generated lead scores.
With the growing demand for better customization and personalization of emails, being honest and keeping a conversational tone in the email content can go a long way in building relationships with prospects and customers.
Predicting customer responses will become fairly simple by consolidating cross-channel data such as demographic, behavioral, transactional data, etc. This data not only aids in getting a single view of the customer but also in sending personalized and segmented emails that enhance engagement & conversion rates. With so much going on in the B2B marketing world, Email marketing trends are one of the few ways to keep up with the growing pace of competition and stay well ahead of it.
Email marketing is evolving and adding the current knowledge of trends can help in strengthening its position as one of the most utilized forms of B2B marketing.
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