What is B2B & B2C marketing?

Traditional business knowledge stresses on the different nuances that exist when marketing your product, based on whether you are a B2B or a B2C business.

While this holds true to some extent, there are many aspects of B2C marketing that B2B marketers can employ to reap benefits in their sales figures.

Examples of B2B & B2C businesses

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Significant differences between B2B & B2C marketing

Yardsticks of comparison

Business transaction

End-user

Marketing pitch

Focus

Buying & selling cycle

Brand value

Decision Making

Language

B2B

Business-to-Business

Company

Logic & efficiency

Building customer relationship

Long process

Depends on mutual trust & relationship

Involves many people

Usage of industrial jargons

B2C

Business-to-Customer

Customer

Appeals to emotions

Benefits of the product/ service

Short process

Aggressive advertising is the main focus

Fewer people involved

Uses relatable & simple language

Lessons that B2C teaches B2B campaigns

tick Get daring!

tick Embrace the power of influencers

tick Choose more channels

tick Create a brand personality

tick Segment your prospects

tick Establish a meaningful relationship with your clients

tick Add a personal touch to your campaigns

tick Prioritize your customers over your products & services

tick Automation of cross-selling & up-selling

tick Pay attention to pricing elasticity and optimization

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B2B and B2C are entirely different in terms of their approach, focus, and deliverability.B2C focuses on impressing customers with the benefits of the product/services. B2B, on the other hand, aims at building long-term relationships with its clients.

Below are a few tricks of the trade that B2B marketers can adopt from B2C marketers

get daring

b2b1Get daring!Line 76

b2b1Get daring!
B2C companies like Gillette have been breaking stereotypes with their aggressive and controversial marketing campaigns. This has massively worked in their favor, with almost $8 billion earned in profits.

B2B marketers, similarly, can portray less widespread narratives to help give them the required boost. Marketing messages, above all, must be honest.

Line 81b2b2Embrace the power of influencers

b2b2Embrace the power of influencers

B2C marketers often use influences, i.e.- well-known individuals from different demographic regions to promote their product in that region.

Shaquille O’ Neal, for example, is the brand ambassador of Papa John’s pizza.

Introducing well-known faces as part of your campaign can help boost brand awareness and sales figures equally. B2B businesses are increasingly using influencers for their campaigns.

b2b embrace
choose more channels

b2b3Choose more channelsLine 80

b2b3Choose more channels

With the exponential growth of the internet and social networking sites, the possibilities are endless for marketers.

B2C marketers have already taken advantage of this vast pool of high-quality leads, with data showing that companies spend much of their marketing budget on online marketing.

B2B companies can benefit largely from this shift in marketing spaces. LinkedIn is the most successful B2B marketing space according to sales figured. Step up your marketing game now.

Faster conversions are guaranteed with Social Media Marketing tools!

Line 81b2b4Create a brand personality!

b2b4Create a brand personality!

B2C brands are trendy and have a persona for themselves. There’s more to a company than just the service they provide.

B2B products or services do not stress creating their brand personality, and that’s why it’s hard for any customer to retain the information from any marketing campaign they notice.

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create a brand personality
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b2b5Segment your prospectsLine 76

While segmentation is a known process for B2C marketers, B2B marketers are yet to implement it. Segregation in terms of budget, service, and customer type is sure to yield a myriad of benefits.

Segmentation can help add personalization to your marketing funnel. Additionally, you can adapt targeted marketing for prospects based on the data segmented.

b2b6Establish a meaningful relationship with your clients
b2b6Establish a meaningful relationship
with your clients

Interaction between B2B vendors and their clients is akin to following a pattern or system. It’s a step-by-step process.

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Harboring and maintaining meaningful relationships with your clients add value to your business and creates a loyal customer base.

b2b7Add a personal touch to your campaigns

B2B advertisements and emails are very formal, and it is evident that they are system generated. However, that’s not the case in terms of B2C advertorials and Emails.

Account-Based Marketing or ABM, is a product of segmentation that fills that lack of personal touch in the B2B arena. Through personalized emails, you can show your customers that they are essential to you and your business. This establishes that your consumers are a valued asset to your company.  

add a personal touch to your campaigns

Implement ABM and revolutionize E-commerce marketing

Line 79b2b8Prioritize your customers over your products & services
b2b8Prioritize your customers over your products & services
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B2B vendors often search for clients based on their products and services rather than catering to customers’ needs. In order to achieve optimum targets, it is essential to understand market demands equally well.

It is thus necessary to analyze the demand and align your marketing strategies according to it. Researching and understanding your clients’ requirements aids in providing services that fit their needs.

b2b9Automation of cross-selling & up-selling

Customers of the B2C industry receive pop-ups and emails concerning different products soon after the sale of a product or service. However, this is not the case with B2B vendors. It takes months before the customer receives emails from B2B marketers regarding their other products.

With this considerable time gap between the cross-selling and up-selling pop-ups in B2B, the likelihood of customer retention is reduced.

automation of cross selling up selling
Line 79b2b10Pay attention to pricing elasticity and optimization
b2b10Pay attention to pricing elasticity and optimization
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People like to bargain and get exclusive discounts. The Research was conducted in the field of consumer psychology to understand the behavior of consumers on bargaining and availing discounts.

The study showed that purchase rates are high when there is space for a consumer to haggle the prices.

While this technique is widely used in the B2C arena, it is unheard of in the B2B marketplace. The flexibility in pricing appeals to the audience and almost always guarantees a conversion.

There is an urgent necessity for B2B vendors to tap into the emotional quotient of their customers to seal more profitable deals. Paying a little more attention to your customers and their consumer behavior can take your company to the pinnacle of success.